Deposits can take from 3-5 business days to credit to your account depending on Beneficiary or Intermediary Bank processing times.
The payment processing speed depends on the following:
- Time and day the user made the actual bank transfer from his account
- Bank holidays
- Location of the user
- The bank’s due diligence
If more than 5 days have passed and you do not see the credit to your account, it is possible that your bank did not process your wire request.
If you have confirmed that your bank in fact processed your wire, please send your inquiry along with PROOF OF WIRE CONFIRMATION to support@etana.com.